Introduction
Welcome to Ardovit India
We value your trust and are committed to protecting your personal data. This Privacy
Policy explains how we collect, use, process, and safeguard your information when
you interact with us through our website https://ardovit.com/, mobile platforms, or
promotional campaigns.
Scope of Policy
This policy applies to:
- Website visitors
- Customers and consumers
- Retailers, distributors, and channel partners
- Participants in promotions, contests, or surveys
a. Personal Information
- Name
- Phone number
- Email address
- Delivery/billing address
- Age or demographic details (for campaigns)
b. Transactional & Order Data
- Purchase history
- Payment details (processed via secure third-party gateways)
- Delivery preferences
c. Marketing & Engagement Data
- Responses to surveys or promotions
- Participation in contests, giveaways, or loyalty programs
d. Technical Data
- IP address
- Device type
- Browser details
- Website usage behavior
e. Distributor / Retailer Data
- Business name and GST details
- Contact information
- Order volumes and trade interactions
How We Use Your Information
We use your information to:
- Process and deliver orders
- Manage customer relationships and support
- Run marketing campaigns, promotions, and loyalty programs
- Improve product offerings and consumer experience
- Analyze buying behavior and market trends
- Manage distributor and retailer relationships
- Ensure legal and regulatory compliance
Marketing Communications
With your consent, we may send:
- Product updates
- Offers and discounts
- Campaign or contest information
You can opt out anytime using the unsubscribe link or by contacting us.
- Sharing of Information
We do not sell personal data. We may share data with:
- Logistics and delivery partners
- Payment processors
- Marketing and analytics agencies
- IT and cloud service providers
- Government authorities if required by law
All partners are bound by confidentiality and data protection obligations.
Cookies and Tracking
We use cookies to:
- Enhance user experience
- Understand consumer preferences
- Track campaign effectiveness
You can control cookies through your browser settings.
Data Retention
We retain your data:
- As long as necessary for business purposes
- As required under applicable laws
- Until you request deletion (subject to legal obligations)
Data Security
We implement industry-standard safeguards including:
- Encryption
- Secure servers
- Restricted access controls
Despite our efforts, no system is completely secure.
Your Rights
Under applicable laws (including the Digital Personal Data Protection Act, 2023), you may:
- Request access to your data
- Correct or update information
- Request deletion of your data
- Withdraw consent
- File a grievance
To exercise your rights, contact: ________
- Children’s Privacy
Our products and services are not directed toward individuals under 18.
We do not knowingly collect personal data from children.
Third-Party Links
Our website may contain links to third-party platforms (e.g., e-commerce marketplaces).
We are not responsible for their privacy practices.
Promotions, Contests, and Sampling
If you participate in:
- Giveaways
- Product trials
- Surveys
We may collect additional data to administer the activity, communicate results, and improve offerings.
Changes to This Policy
We may update this Privacy Policy periodically.
Changes will be posted on this page with an updated date.
Grievance Officer (India Compliance)
As required under Indian law, you may contact our Grievance Officer:
Name:
Email:
Address: